We aim to provide high-quality digital services. However, in certain cases, refunds or cancellations may apply as described below.
• Full refunds are issued only if the service has not been delivered or cannot be completed due to technical reasons.
• If the service has already been rendered (partially or fully), refunds are not applicable.
• The user may cancel the order within a maximum of 12 hours after placing it.
• Cancellation requests must be made via email or official communication channels.
• No cancellations or refunds are possible for completed services.
• If a project has started and partial work has been delivered, refund requests may be denied.